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Frequently Asked Questions

1. How to Report PDUs ?

For all courses in our catalog, we provide students with the documentation needed to fill-in quickly the online PDU claim form from PMI CCRS at

2. I purchased but did not receive my welcome email

Check your "Junk Folder" or "Spam Folder" and make sure you do not see any official emails there. If you see any, be sure to mark them as "Not Junk" or "Not Spam" so that messages are not improperly filtered in the future.

3. How to print the training certificate?

Once you have completed all quizzes, click on "PDU Certificate". A new window will open. Click on the top hand right side printer icon to download your PDF certificate.

4. I have lost my username or password to access my course

Using the lost password feature of the training center is easy. Simply click on "lost password" and enter the email you provided at purchase. You will receive a link to reset your password.